Privacy Policy

Privacy Policy – Al Aqsa Butchers

At Al Aqsa Butchers, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains what data we collect, how we use it, and your rights as a customer when using our website alaqsa-butchers.co.uk.

1. Information We Collect

We may collect the following types of information when you browse or place an order on our website:

Personal Information

Name
Address
Email address
Telephone number

Order & Payment Information

Delivery address
Order details
Payment confirmation (we do not store full payment card details)

Technical Information

IP address
Browser type
Device information
Cookies (used to improve your shopping experience)

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Contact you regarding your order or delivery
Improve our website and customer experience
Manage your account
Prevent fraud and ensure security
Send essential service messages (not marketing unless you opt in)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Sharing Your Data

We may share your data only with trusted third parties when necessary:

Payment processors (e.g., PayPal, card providers)
Delivery partners
IT and website hosting providers
Legal authorities, only if required by law

All third parties must comply with data protection regulations and keep your data secure.

4. Cookies

Our website uses cookies to:

Keep items in your shopping cart
Remember your preferences
Analyse website performance
Improve user experience

You can manage or disable cookies through your browser settings.

5. Data Security

We take appropriate security measures to protect your information, including encryption, secure connections (HTTPS), and restricted access to personal data.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal information we hold about you
Request corrections to inaccurate data
Request deletion of your data where appropriate
Object to certain types of processing
Withdraw consent for marketing at any time

To exercise your rights, contact us using the details below.

7. How Long We Keep Your Data

We retain personal information only for as long as necessary to:

Fulfil your orders
Meet legal and accounting requirements
Provide customer support

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Al Aqsa Butchers
Email: sales@alaqsa-butchers.co.uk
Address:
6 Slackbury Hatch
Hare Street
Harlow
CM19 4ET

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.